Shipping Policy
Thank you for choosing Urban Blackout.
We work hard to process and ship orders as quickly as possible so you can begin improving your sleep environment without unnecessary delays.
Order Processing
Orders are typically processed within 1–2 business days after payment has been confirmed.
Once your order has been processed, it will be prepared and shipped from our fulfillment partners.
You will receive a confirmation email with tracking information once your order has been dispatched.
Estimated Delivery Time
Estimated delivery time is typically 5–10 business days depending on your location.
Please note that delivery times may vary slightly due to high demand, carrier delays, or holidays.
We appreciate your patience and will always do our best to keep you updated.
Tracking Your Order
Once your order ships, you will receive a tracking number via email so you can follow your package during transit.
If you do not see the tracking email, please check your spam or promotions folder.
Shipping Questions
If you have any questions regarding your shipment, please contact our support team:
support@urbanblackout.com
Our team typically responds within 24 hours